Last Updated: August 14, 2026

Welcome to www.durastrand.com (the “Website”), owned and operated by VARMA ENTERPRISES (“DuraStrand,” “we,” “us,” or “our”).

Please read these Terms and Conditions (“Terms”) carefully before using our Website or purchasing any products from us. By accessing the Website, creating an account, or placing an order, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to all of these Terms, please do not use this Website.

1. Eligibility & Account Registration

1. Age Requirement: By using this Website, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have given us consent to allow any of your minor dependents to use this site.
2. Account Security: When creating an account, you agree to provide accurate, current, and complete information. You are responsible for safeguarding your password and for all activities that occur under your account.
3. Account Termination: We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent or abusive activities.

2. Products, Pricing & Availability

1. Product Descriptions: We make every effort to display the colors, features, specifications, and details of products on the Website as accurately as possible. However, we do not warrant that product descriptions, colors, or other content are completely accurate, complete, reliable, or error-free.
2. Pricing: All prices listed on the Website are in INR and exclude applicable taxes, duties, and shipping fees unless explicitly stated otherwise.
3. Price & Inventory Changes: Prices and availability of products are subject to change without prior notice. We reserve the right to modify or discontinue any product at any time.

3. Orders, Payments & Billing

1. Order Acceptance: Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order. We reserve the right at any time after receipt of your order to accept, limit, or decline your order for any reason (e.g., product out of stock, pricing errors, suspected fraud).
2. Payment Methods: We accept major payment methods such as credit cards, debit cards, digital wallets, and approved third-party gateways. By submitting an order, you authorize us (or our third-party payment processor) to charge the designated payment method.
3. Billing Information: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

4. Shipping, Delivery & Risk of Loss

1. Shipping Policies: Delivery times and shipping rates are estimated at checkout. We are not liable for shipping delays caused by customs, natural disasters, courier issues, or inaccurate shipping addresses.
2. Risk of Loss: All physical items purchased from DuraStrand are made pursuant to a shipment contract. Risk of loss and title for items pass to you upon delivery of the items to the carrier.
3. Customs & Import Duties: For international orders, you are responsible for all customs duties, import taxes, and brokerage fees imposed by your local government.

5. Returns, Refunds & Cancellations

1. Return Window: Eligible items may be returned within 7 days of delivery, provided they are unused, in original condition, and in original packaging.
2. Refund Process: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original method of payment within 7 to 10 days.
3. Non-Returnable Items: Certain items (e.g., customized items, clearance items, perishable or intimate goods) may not be eligible for returns or refunds.
4. Order Cancellation: You may request order cancellation prior to dispatch. Once an order has shipped, it must follow the standard return process.

6. Intellectual Property Rights

1. All content on www.durastrand.com, including text, graphics, logos, images, digital downloads, software, and product designs, is the property of DuraStrand or its content suppliers and is protected by applicable intellectual property and copyright laws.
2. You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any content from the Website without prior written permission from DuraStrand.

7. Prohibited Uses

You agree not to use the Website to:

• Violate any local, national, or international law or regulation.
• Transmit any viruses, malware, or harmful code.
• Attempt to gain unauthorized access to our servers, user accounts, or networks.
• Engage in data mining, scraping, or automated data extraction without our explicit written consent.
• Harass, abuse, insult, defame, or discriminate against others.

8. Disclaimer of Warranties

Except as explicitly stated in writing, the Website and all products and services delivered to you are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

9. Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall DuraStrand, its directors, officers, employees, affiliates, or agents be liable for any indirect, incidental, punitive, special, or consequential damages arising from:

• Your use or inability to use the Website or products;
• Any unauthorized access to or alteration of your transmissions or data;
• Any statement or conduct of any third party on the Website.

Our total liability to you for any claim arising out of these Terms or your purchase shall not exceed the amount paid by you for the specific product giving rise to the claim.

10. Indemnification

You agree to defend, indemnify, and hold harmless DuraStrand and its affiliates, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Website.

11. Governing Law & Dispute Resolution

1. Governing Law: These Terms and any separate agreements shall be governed by and construed in accordance with the laws of Maharashtra, India, without regard to conflict of law principles.
2. Dispute Resolution: Any dispute, controversy, or claim arising out of or relating to these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration or courts located within Mumbai, Maharashtra, India.

12. Changes to Terms & Conditions

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms and Conditions by posting updates to our Website. It is your responsibility to check our Website periodically for changes. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes.

13. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

• Brand Name: DuraStrand
• Website: www.durastrand.com
• Company Legal Entity: VARMA ENTERPRISES
• Email: info@durastrand.com
• Phone: +91-9172682244
• Mailing Address: 1st floor, Bhumi World Industrial Park, D7-139, Mumbai – Nashik Expy, NH3, Pimplas, Pimpalas, Maharashtra 421302